The Office of Planning and Institutional Assessment has much information about innovation and improvement approaches and tools available 24/7 on the Web. The Office also offers workshops to present basic concepts and schedules activities to share information about actual applications and initiatives. The Office staff is available to consult with and coach units, provide customized unit training in approaches, tools, and facilitation skills, or facilitate innovation and improvement meetings.
There is no charge for these services within Penn State.
Contact the Office of Planning and Institutional Assessment for more information